People like to get immediate responses to requests. Autoresponders are great for letting people know you are on the job and that their requests are being taken care of. These are much better than thank you pages.

Below is one example of how you can use an autoresponder to save time and make your customers feel a little more at ease until you can handle their request. Along with being an example it is also a guide to actually setting up the autoresponder in your mail account.

Customer Service - Time Saving Tip

Use an autoresponder to answer your customer's questions. You can anticipate or add answers as you go for your customers. If you have a support page you can include a number of e-mails for each question. Each e-mail can have an autoresponder answer sent to the customer. This can cut down dramatically on the number of e-mails you need to answer, and your customer gets an instant answer to their question, instead of waiting for you to reply.

For example a question that a client may have is "How does mail forwarding work?" You can answer this question beforehand in a text file. On a support page you could list "Answers To Questions". Indicate that when they click on the link an e-mail box will open where they ask their question, or they are directed to a page with a mail form. You may have to make a number of form pages but once done could save you hours of time.

Bob Power

Bob Power is in pursuit of answers to questions that people have asked him to find answers for. His goal is to make the seemingly complicated more understandable for his readers! Bob has written on everthing from golf, fuel savings technology and cell phones.

One of his goals was to explore as many topics as possible. His motto is tha it is better to know a little bit about a lot of things, instead of knowing a whole lot about few things.

Many things have surprised him and he is especially pleased that topics such as MLM yeilded such positive information. As jaded as he was he now acknowledges that MLM may have some of the most leading edge technology products and the most potential of impacting your life in a positive way.

He was also suprised at how simple some things became after researching them. Such as how a golf ball actually flies through the air. How some simple automotive products you can use can reduce exhaust emissions. The Internet and how exciting Feeds were going to be for the consumer in the near future. How easy it was to actually produce and publish Feeds and how powerful they will be for business. How easy it was to produce an eBook and how just about anyone can publish easily.

Bob's goals are to play golf on the Champions Tour, at least for one tournament, write a novel and travel the world with his wife of over 30 years.

Ultimately Bob's long term goal is to be able to influence, in a positive way, as many people as possible. He hopes these articles, and advice, helps in some way.

You can access Bob's articles at: http://whatinowknow.com